Director of Group Sales – Ferncliff Camp and Conference Center

Site Name: Ferncliff Camp and Conference Center

Position Title: Director of Group Sales

Position Type:  Year-Round

Location (city and state): Litlle Rock, TX

Salary Range: $40,000 to $50,000

Benefits: Benefits:
-Dental insurance
-Employee discount
-Health insurance
-Paid time off
-Vision insurance

Job Description:
General Responsibility: Oversee the booking and registration of groups and participants.

Specific Responsibilities:
-Answer phone calls and act as the first point of contact for groups/guests.
-Book and send contracts to retreat groups.
-Create and send group invoices.
-Maintain financial oversight of all related line items proposing budgets and adhering to the approved budgets.
-Manage registrations with Presbyterian/Ferncliff partner camps.
-Assist Program team with management of Ferncliff camper registrations.
-Manage and administer Ferncliff camper scholarship process.
-Establish short and long-term marketing strategies to continually expand the reach and impact of Ferncliff hospitality operations.
-Work with the COO to plan and implement marketing strategies to increase group rental business.
-Train and manage interns/volunteers/staff assigned to the hospitality department.
-Conduct a systematic procedure for evaluation of hospitality services with measurable outcomes. This includes sending evaluations after groups
-Create a system that promotes groups to book future retreats at Ferncliff.
-Keep current on the latest trends, technology, and best hospitality practices for camps, retreat centers and non-profits in general.
-Other duties as assigned.

Contact Info:
Bradley Doherty
1720 Ferncliff Rd.
Little Rock, AR 72223
210-313-6200 | EMAIL